Now welcoming new practices in Montana and surrounding areas
Now welcoming new practices in Montana and surrounding areas
We believe healthcare providers should be able to focus on what matters most: the patients they serve. That’s why Peak Revenue Management helps practices build strong financial systems that support sustainable growth, smoother operations, and better patient care.
Success is not built through shortcuts. It is built through sound processes and a commitment to doing things the right way. We work alongside our clients to support accurate documentation, proper reimbursement, regulatory alignment, and stronger revenue systems.
We work closely with you and your team so everyone understands their role and the revenue cycle works better from start to finish.
We communicate clearly, give straight answers, and help you understand what is happening inside your systems.
Details matter. We follow proper billing, credentialing, documentation, and payer requirements so the work is done right.
We follow through. Claims, denials, reports, and process issues do not get ignored or left sitting untouched.
I started Peak Revenue Management with medical billing, but I learned quickly that billing is never just billing.
A provider can be doing incredible work and still lose money if the credentialing is wrong, the software is not set up correctly, the front office is missing key information, denials are not being worked, or the accounting is not in order. Most practices do not even know where the breakdown is happening.
That is why Peak has grown the way it has. Every service we offer came from digging in deeper with our clients.
Medical billing showed me where claims were breaking down. Auditing and training allowed us to find the source of the problem. Credentialing became essential because billing cannot work if the payer foundation is not in place. Business development came next because revenue coming in does not mean much if the owner does not understand what is going out.
I teach Medical Coding and Insurance Billing at Montana State University Billings, which keeps me current on industry requirements, payer expectations, compliance updates, and best practices. It also gives me access to talented people who are learning this field the right way from the beginning.
Most clients come to us thinking they need one thing: billing, credentialing, an audit, or help with their books. But what they really need is a revenue partner who can see the full picture, find what is costing them money, and build the systems they need to run a profitable practice.
That is what we do at Peak.
Every member of our team is credentialed through the AAPC (American Academy of Professional Coders), the industry standard for medical coding and billing certification. That means every person working on your account has passed rigorous testing on coding accuracy, compliance, and regulatory requirements, not just learned it on the job. For you, that translates directly into fewer errors, cleaner claims, and less risk of denials or compliance issues down the line. When you work with Peak Revenue, you’re not hoping your billing is handled correctly. You know it is.
We do our best work alongside practices that want a true partner, not a hand-off. Every client is different, but the ones who thrive with us tend to share a few things in common.
Healthcare has been at the center of Rebecca Schlichenmayer’s professional journey for more than two decades. As the founder and owner of Peak Revenue Management, LLC, Rebecca combines firsthand clinical experience, payer-side expertise, provider billing knowledge, business leadership, and a passion for education to help healthcare organizations strengthen their revenue cycle and achieve financial success.
Rebecca has proudly called Billings, Montana home for the past 16 years. Her healthcare career began at age 18 when she earned her Certified Nursing Assistant (CNA) credential and worked directly with patients. This early experience gave her a deep appreciation for patient care and an understanding of the challenges healthcare providers face every day.
After earning her Associate’s Degree in Human Resources from Montana State University Billings, Rebecca joined Employee Benefit Management Services (EBMS), where she served as both a Client Service Representative and Claims Examiner. During her time there, she gained valuable insight into insurance operations, claims adjudication, reimbursement methodologies, and payer-provider relationships. Understanding healthcare from the insurance perspective provided a unique foundation that would later become one of her greatest strengths in revenue cycle management.
Rebecca later expanded her professional experience through financial planning with New York Life, where she developed expertise in business strategy, financial analysis, client relationships, and long-term planning. Working closely with individuals and businesses strengthened her understanding of financial management and reinforced the importance of creating sustainable, long-term solutions for clients.
Following her time in financial planning, Rebecca joined Rimrock Foundation, where she managed billing and collections. There, she was able to bring together her healthcare background, insurance expertise, and financial knowledge to support the organization’s revenue cycle and reimbursement processes. Working directly on the provider side allowed her to bridge the gap between insurance operations and healthcare delivery while helping improve financial performance and operational efficiency.
The combination of clinical experience, insurance knowledge, financial planning, and provider-side revenue cycle management ultimately inspired Rebecca to establish Peak Revenue Management. Today, she partners with healthcare organizations to provide medical billing, coding support, revenue cycle management, credentialing, consulting, and practice support services. Rebecca’s diverse background allows her to view challenges from every angle—patient, provider, payer, educator, and business owner—helping clients improve operational efficiency, maximize reimbursement, and build financially sustainable practices.
Rebecca holds an Associate’s Degree in Human Resources and a Bachelor’s Degree in Liberal Studies with an emphasis in Communication from Montana State University Billings. She also maintains multiple professional certifications through the American Academy of Professional Coders (AAPC), including Certified Professional Coder (CPC), Certified Professional Biller (CPB), Revenue Cycle Management Specialist (RCMS), and Certified Professional Biller Instructor (CPB-I). These credentials reflect her commitment to excellence in healthcare revenue cycle management, coding, billing, and professional education.
In addition to leading Peak Revenue Management, Rebecca serves as a full-time instructor for the Medical Coding and Insurance Billing Program at Montana State University Billings. As an AAPC Certified Professional Biller Instructor (CPB-I), she is passionate about educating and mentoring the next generation of healthcare revenue cycle professionals. She enjoys sharing real-world industry experience with her students and helping prepare them for successful careers in coding, billing, and healthcare administration. Her commitment to both the profession and her students keeps her at the forefront of industry trends, regulations, and best practices.
When she’s not working with clients or teaching, Rebecca enjoys spending time with her family, taking walks, practicing yoga, and listening to true crime podcasts while tackling projects and staying productive.
“My goal is simple: help healthcare providers spend less time worrying about revenue and more time focusing on the patients and communities they serve.”
Melissa Bergerson is a nationally certified healthcare revenue cycle professional based in Billings, Montana, with more than 15 years of experience in medical coding, billing, auditing, compliance, risk adjustment, and revenue cycle management. She holds a bachelor’s degree in Liberal Studies with concentrations in Communication and Health Administration, along with a Certificate of Applied Science in Medical Coding and Insurance Billing. Her extensive credentials and commitment to lifelong learning reflect her passion for advancing healthcare education and improving organizational performance.
At Peak Revenue Management, Melissa serves as one of the organization’s leading revenue cycle consultants, bringing a depth of knowledge that supports nearly every aspect of the services we provide. While she continues to assist with coding and revenue cycle projects when needed, her primary focus is consulting, auditing, education, compliance, and developing strategies that help healthcare organizations strengthen their financial and operational success.
Melissa’s expertise makes her an invaluable resource for both our team and our clients. She has an exceptional ability to translate complex coding, billing, compliance, and reimbursement concepts into practical, real-world solutions that providers and staff can confidently implement. Her approachable, collaborative teaching style creates an engaging learning environment where education is both effective and enjoyable, helping organizations build confidence while improving compliance and revenue cycle performance.
Her leadership within Peak Revenue Management also plays a vital role in supporting our internal team. Melissa’s experience and extensive industry knowledge contribute to ongoing staff education, keeping our consultants informed of regulatory changes, payer updates, and best practices across the healthcare revenue cycle. She is a trusted resource whose guidance strengthens every project we undertake.
Outside of Peak Revenue Management, Melissa serves as an Assistant Professor and Program Director for the Medical Coding and Insurance Billing program at City College at Montana State University Billings, where she is passionate about preparing the next generation of healthcare professionals. When she’s away from work, Melissa enjoys spending time with her family and embracing her well-known love of all things Disney.
Kate Calloway is Peak Revenue Management’s AAPC-certified Credentialing Specialist, dedicated to helping healthcare providers navigate insurance enrollment, credentialing, revalidation, and contract maintenance. Based in Hyattsville, Maryland, Kate brings over 15 years of professional experience from the Washington, D.C. area and holds a Bachelor’s Degree in Business Administration.
With a strong attention to detail and a passion for supporting healthcare organizations, Kate works closely with providers to ensure they remain credentialed, compliant, and connected with the insurance networks they need to serve their patients.
Outside of work, Kate enjoys caring for her many plants, spending time with her husband and two furry companions, attending Broadway productions, and traveling the globe in search of new adventures.
Michael Auker serves as Peak Revenue Management’s Director of Accounting and Business Development, bringing more than 30 years of experience in accounting, business operations, leadership, and team development. Based in Coeur d’Alene, Idaho, Mike oversees bookkeeping operations and business development initiatives, helping clients build strong financial foundations while supporting the continued growth of the organization.
Throughout his career, Mike has gained experience from multiple perspectives within the business world. His background includes public accounting and tax preparation, managing accounting operations for a successful Oregon-based bicycle retailer, and supervising large teams and daily operations for UPS. This diverse experience allows him to understand both the financial and operational challenges organizations face and develop practical solutions that drive success.
In addition to overseeing accounting services, Mike works closely with Peak Revenue Management’s larger clients to evaluate financial performance, identify opportunities for improvement, and develop strategic plans that support long-term stability and growth. His ability to combine financial insight with operational expertise helps organizations make informed decisions and build sustainable success.
Known for his steady leadership style, Mike excels at building efficient workflows, fostering team collaboration, and creating environments where individuals feel supported, confident, and empowered to perform at their best.
Outside of work, Mike enjoys spending time with his wife and three grown daughters. A dedicated endurance athlete, he has trained for and completed multiple Ironman competitions, reflecting the same discipline, consistency, and commitment that he brings to both his professional and personal life.
Chasie Colburn is a proud Oklahoma native based in Broken Arrow, with ten memorable years spent living in Montana. She earned her Associate’s degree in Medical Coding and Billing from MSU City College in Billings, Montana, and holds a Certification in Healthcare Administration from Community Care College in Tulsa, Oklahoma.
Outside of work, Chasie is passionate about faith, family, and community. She shares her home with her husband and their five children, ages 7 to 14, and treasures spending time with close friends whom she loves “doing life” with. One of her greatest joys is volunteering at her church, where she enjoys cooking and serving others—because feeding people is truly her love language.
When she finds a little free time, Chasie enjoys watching serial killer dramas, or treasure hunting at local thrift stores.
Christian Butler is based out of Billings, Montana, where he spent his first 18 years before returning in 2020 after graduating from Montana State University in Bozeman. His professional background includes experience in the medical laboratory field, and he recently expanded his healthcare expertise by becoming a Certified Professional Coder.
He is passionate about continuing to grow within the healthcare and insurance industries, focusing on understanding the complexities of revenue cycle management and building strong, lasting relationships with the providers he has the privilege of supporting. He is committed to ongoing learning, professional development, and helping practices navigate the ever-changing healthcare landscape.
Outside of work, he enjoys staying active through hockey, fishing, hiking, tennis, and other outdoor activities. He also values spending time with his two younger nieces, reading, watching movies, and experimenting in the kitchen—though he would be the first to admit he is still refining his culinary skills.
Born and raised in Billings, Rachel serves Peak Revenue Management as Medical Billing and Training Lead. After having her fourth child, she decided it was time to go back to school. She graduated in early 2024 with an Associates in Medical Billing and Coding as well as becoming certified in Medical Office Administration Assistance.
She is passionate about helping people and has found medical billing to be a fulfilling albeit uncommon way to accomplish that. She has learned that helping veterans brings her the most sense of accomplishment, leading her to be the team’s Veteran Affairs contact.
When not on calls or behind a computer Rachel loves spending time with her husband and children. With four kids she manages to stay plenty busy, but also decided to have a zoo of animals to love as well.
Outside of family Rachel enjoys a good cup of coffee, reading, loud music and chicken salad sandwiches.
